Support & Help
Get help with Spray and Play. Troubleshooting guides, FAQs, and support channels.
🆘 Support & Help
Get help with common issues, troubleshooting, and platform questions.
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Support Resources
Troubleshooting Guide →
Step-by-step solutions for common problems:
- Deposits not showing
- Payouts not received
- Wallet issues
- Platform errors
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Quick Help
Common Issues
| Issue | Quick Fix | Full Guide |
|---|---|---|
| Deposit missing | Wait 1 hour for confirmations | Troubleshooting → |
| Payout not received | Check withdrawal wallet | Troubleshooting → |
| Can't set wallet | Verify address format | Troubleshooting → |
| Website won't load | Clear cache, try incognito | Troubleshooting → |
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Contact Support
| Channel | Response Time | Best For |
|---|---|---|
| Discord | 1-4 hours | General help, community |
| Twitter/X | 4-12 hours | Public questions |
| Telegram | 24+ hours | Announcements only |
Discord: discord.gg/MQeZDKZWC9
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Documentation
- FAQ — Most common questions
- Transaction History — View your activity
- Payout Mechanics — How payouts work
- Core Concepts — Learn platform mechanics
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Emergency Issues
For urgent problems (lost funds, security issues):
1. Discord DM — Fastest response
2. Include details:
- Your username
- Transaction hash (if applicable)
- Screenshot of issue
- Timestamp
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Last updated: February 2025